Many a times, BPM technology service providers face a dilemma while automating a workflow requirement for a client, they realize the process itself is outdated. The client, on the other hand, wants to resolve the current situation rather than focusing on the overall business processes and operating model. At times, it’s difficult to convince the customer about the existing relevance of the old legacy processes and investments required for resulting inefficiencies.
Tag: BPM
Key benefits of BPM
Business Process Management (BPM) is a disciplined approach taken by organizationsin order to automate their business processes with an intent of bringing visibility into processes, identifying the process performance, monitor them to seek areas of improvement in processes and also to be able to deploy the changes in quick span of time. By adopting the business process management approach organizations achieve operational excellence in terms of their processes.
BPM for a WOW Retail Experience
he Retail sector may rise and fall, but there is no dearth of opportunity. Universally it is known as a practice of making goods and services available to consumers through different distribution channels. It’s dynamic and needs transformation for a consistently smashing and seamless user experience.
Salesforce for BPM Automation
We made some great strides in automating processes in Medical and BSFI domains. Using the Salesforce Developer edition available on the Cloud, the team explored automation of BPM process from design and coding prespective. We quickly developed sample processes for KYC (Know Your Customer), Medical Billing and Employee Requisition.
