Highlights
INDUSTRY
Market Pricing & Quote Generation
SOLUTIONS
SaaS platform Cloud Modernization Multi-Tenancy
Context
In the fast-evolving world of marketing, using asset-based ordering, you can select, price, and configure the products, ensuring that the quoted solution is right for the customer. A quotation is a document that a seller provides to a buyer to offer goods or services at a stated price, under specified conditions. The client’s pricing solution identifies areas of pricing opportunity for B2B companies, sets pricing and discount guidelines relative to customer willingness to pay, and manages all pricing activities up through sales quotation.
A quotation is a fixed-price offer that can’t be changed once accepted by the customer. CPQ stands for Configure, Price, Quote. CPQ is software that standardizes and automates the creation of complex quotes. In this article, we explain all about Salesforce Industries CPQ. The quote costing can take into account technical advancement, medium- and long-term productivity, external development expenses, capital raising, and more.
The Vision
1. To design and develop a CPQ solution for a global consulting firm, partnering with leaders who outsource IT solutions to support customers in solving their real-world Price & Quote problems in big-sized businesses.
2. The solution reduces the time required to onboard new customers in the platform. Enables Horizontal and vertical scaling to support high-load situations.
3. Support the client with a AWS enabled, cloud-agnostic solution to improve the end customers’ onboarding experience.
4. Support rolling out new versions minimizing downtimes causing reduced disruptions to business processes and enhancing user experience.
Proposed Solution
To make this vision a reality, we proposed a cloud-based application hosted on AWS. Leveraging a range of AWS services, including ECR, ECS – Kubernetes, ELB, KMS, RDS, SNS, SQS, S3, and Media Live, we aimed to build a highly scalable, secure, and responsive system that could accommodate the unique requirements of any pricing solution for best prices and discount guidelines.
With our agile cloud infrastructure, the company can effortlessly handle traffic spikes, eliminating capacity limitations and delivering a reliable and high-performing platform for its expanding user base.
Our cutting-edge cloud environment offers a robust and scalable hosting solution, empowering seamless scaling and ensuring uninterrupted user experience during high-traffic events. The various AWS Services used are listed as below:
- AWS VPC – Virtual Private Cloud – for security
- AWS EC2 – and Front-end on ReactJs, Backend on Python 3.7, SQL, Py Spark
- AWS EKS – Elastic Kubernetes Service Auto Scaling – For load optimization and high availability
- AWS EMR, AWS Elastic Cache, AWS Elastic Search
- AWS ELB – Elastic Load Balancing – for load optimization and high availability
- AWS CloudFront – to deliver/stream videos around the world
- AWS S3 – Simple Storage Service – to store videos, images and PDF files
- AWS RDS – Relational Database Service
- AWS Elastic IP, Redis Cache
- AWS CloudWatch
- AWS Route 53
- Other Tools: Okta Authentication, Decisions Workflow Management
.
The Collaborative Journey
Our collaboration with the customer was marked by numerous meetings and demos. We diligently developed the application, continuously iterating and incorporating feedback. The result was an application that aligned seamlessly with the customer’s vision and the needs of students and educators.
Platform can be deployed to any of the managed Kubernetes services like AKS, GKE Multi Tenancy and Automatic Client Onboarding solution with Zero Downtime Deployment
Understanding these pain points, we offered a cutting-edge solution designed to address the Institute’s challenges. Our robust infrastructure and advanced security measures provide the scalability needed to support a large number of concurrent users. With our solution in place, the Institute can confidently deliver virtual classroom sessions without any concerns about performance, reliability, or network disruptions
Business Challenges and Solutions
- The client was facing extended time & effort to onboard any new customer / prepare the new infra for the existing customer – PSI met the challenge with a Multi-tenant solution with high availability & highly scalable and wizard-based solution.
- The product needs a cloud-agnostic solution to support different platforms – PSI developed a solution with Integration of AWS EKS which is designed over Kubernetes which in turn can be run over the self-managed cluster or cloud-based service.
- Supporting geographically distributed clients & users – The solution supported deployment with zero downtime so that no active customers are affected during deployments and the next version is released.
UAT and Go-Live
In conclusion, our journey from ideation to realization of the SAAS-based Multi-Tenancy & Client Onboarding.
➢ In-app multi-tenancy and client data isolation
➢ On-demand provisioning of infra for new clients
➢ Seamless integration of component layers
➢ Secured client’s pricing journey and user data
➢ Containerized micro-services, robust and scalable design ➢ Generate on-the-fly discount guidance for the list price to offer the best price to the customer while profit realization
A Seamless Learning Experience
PSI played a crucial role in the customer’s technology goals by assisting in expertly transitioning the platform to cloud-native architecture significantly improving performance and scalability. PSI further enabled seamless integration with external systems through APIs, enhancing collaboration and data sharing.
Our expertise ensured a smooth and efficient migration, empowering customers to deliver a high-performing, sustainable platform for users to make a significant impact on sustainability. Together, the customer and PSI have positioned the platform for a flexible and integrated future.
A World of Possibilities: Forecasting Discount Guidelines
The pricing tool supports Discount Guideline and List Price modules towards making a profitable pricing journey for the consumer by recommending discounts and list prices for the products sold by any client through this application.
The list price is the price over which a discount is given to the customer. It is different from the selling price as on the list price, if the discount is given, then that price becomes the selling price – so the selling price is <= list price. Profit % does not include the concept of list price, but it is an important factor in determining how much discount to be given, and it indirectly affects the revenue.
Discounts are offered by a client to increase the number of buyers for a product. Discounts are aimed at increasing the customer base and also the profits can be maximized based on price sensitivity. Price sensitivity is the reduction/increase of the number of quantities sold, per unit rise/fall in price.
success story
AI-powered digital platform for people-powered business
The platform offers a SaaS solution designed for boutique coaching and consulting businesses that specialize in learning and development solutions.
